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Shipping & Returns

We ship to virtually any address in the world usually within 2 business days of your order. You will receive an email with your tracking number.

Within the USA: Shipping is free within the continental USA. Shipping to Puerto Rico, Alaska & Hawaii for the L1 and H2 is a flat rate of $100. All products are shipped UPS Ground, insured unless otherwise requested.

Canadian Customers: Please contact Mine Cristal directly through this link

Outside the USA: To get a shipping quote, add the product you would like to purchase to the cart then while viewing the cart, select Add Info to enter your country, province and postal code.

Returns Policy
Due to some abuse of our previous refund policy, all sales are final. No refunds or exchanges are permitted. Please contact us if you have any questions. We will respond quickly.